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Home / Glossary / Aadhaar Card /  Aadhaar Card Customer Care Number

Introduction

The Aadhaar card is a critical piece of identification for residents of India, issued by the Unique Identification Authority of India (UIDAI). It serves as proof of identity and address and is necessary for availing various services and benefits provided by the government. For any issues, queries, or assistance regarding Aadhaar, UIDAI has established a robust Aadhaar Card Customer Care Number support system.

This detailed guide will provide all the information you need about Aadhaar card customer care numbers, including specific details for major cities such as Delhi, Mumbai, Bangalore, Pune, and Chennai.

Why Contact Aadhaar Card Customer Care?

The Aadhaar card customer care service is designed to assist residents with a variety of issues and inquiries related to their Aadhaar card. Some common reasons to contact Aadhar card customer care include:

  • Enrolment and Update Status: Checking the status of your Aadhaar enrolment or update.
  • Aadhaar Card Corrections: Guidance on how to correct errors in your Aadhaar details.
  • Biometric Update: Assistance with updating your biometric information.
  • Aadhaar Card Download: Help with downloading your e-Aadhaar.
  • Verification: Information on how to verify your Aadhaar details.
  • Grievances: Addressing grievances related to Aadhaar services.

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Aadhaar Card Customer Care Numbers

Toll-Free Number

The primary contact number for Aadhaar-related queries and assistance is the toll-free helpline: 1947

This number is available 24×7 and can be used for any Aadhaar-related issues, including information about enrolment centers, status of your Aadhaar, and other general inquiries.

Regional Customer Care Numbers

While the toll-free number is the main point of contact, UIDAI also provides regional customer care numbers to cater to specific locations across India. Below are the customer care numbers for some of the major cities:

Delhi

Aadhaar Card Customer Care Number Delhi:

  • Toll-Free Number: 1947
  • Regional Office Number: +91-11-2348 1128

Mumbai

Aadhaar Card Customer Care Number Mumbai:

  • Toll-Free Number: 1947
  • Regional Office Number: +91-22-2216 3495

Bangalore

Aadhaar Card Customer Care Number Bangalore:

  • Toll-Free Number: 1947
  • Regional Office Number: +91-80-2309 2552

Pune

Aadhaar Card Customer Care Number Pune:

  • Toll-Free Number: 1947
  • Regional Office Number: +91-20-2605 2020

Chennai

Aadhaar Card Customer Care Number Chennai:

  • Toll-Free Number: 1947
  • Regional Office Number: +91-44-2814 3714

Other Methods to Contact Aadhaar Customer Care

In addition to calling the helpline numbers, there are several other ways to get in touch with Aadhaar customer care:

Email Support

You can send an email to UIDAI for any Aadhaar-related queries or complaints. The official email address is: help@uidai.gov.in

Postal Address

You can also send your queries or grievances via post to the following addresses:

UIDAI Headquarters:

  • Unique Identification Authority of India
  • Bangla Sahib Road, Behind Kali Mandir
  • Gole Market, New Delhi – 110001

Regional Offices:

  • UIDAI Regional Office (Delhi)
    • Address: Ground Floor, Pragati Maidan Metro Station Building, Pragati Maidan, New Delhi – 110001
  • UIDAI Regional Office (Mumbai)
    • Address: Floor 7 & 9, MTNL Exchange Building GD Somani Marg, Cuffe Parade, Mumbai – 400005
  • UIDAI Regional Office (Bangalore)
    • Address: 3rd Floor, Khanija Bhavan, No. 49, Race Course Road, Bangalore – 560001
  • UIDAI Regional Office (Pune)
    • Address: 1st Floor, Trade Wing, World Trade Centre, Yerwada, Pune – 411006
  • UIDAI Regional Office (Chennai)
    • Address: No. 49, Govindasamy Nagar, 3rd Cross Street, Adyar, Chennai – 600020

Online Grievance Redressal

UIDAI also offers an online grievance redressal mechanism through their official website. You can log in to the UIDAI portal and register your complaint. Here are the steps:

  1. Visit the UIDAI Website: Go to uidai.gov.in.
  2. Navigate to the Grievance Redressal Section: Click on the ‘Grievance Redressal’ option in the menu.
  3. Register Your Complaint: Fill in the required details and submit your complaint.

Benefits of Contacting Aadhaar Customer Care

Quick Resolution

By contacting the Aadhaar customer care, you can get your issues resolved quickly without having to visit an Aadhaar enrolment center.

Accurate Information

The customer care executives are trained to provide accurate and up-to-date information regarding Aadhaar services and procedures.

Convenience

With multiple ways to contact Aadhaar customer care, including phone, email, and online, you can choose the method that is most convenient for you.

Personalized Assistance

Customer care can provide personalized assistance based on your specific issue, ensuring that your problem is addressed effectively.

Conclusion

The Aadhaar card customer care service is an invaluable resource for residents who need assistance with their Aadhaar card. Whether you have questions about your Aadhaar status, need to make corrections, or require other support, the customer care helpline is available to help. With various ways to contact them, including toll-free numbers, regional office numbers, email, and online portals, getting the assistance you need is convenient and straightforward.

Frequently Asked Questions

What is the toll-free number for Aadhaar customer care?

The toll-free number for Aadhaar customer care is 1947.

Can I contact Aadhaar customer care via email?

Yes, you can contact Aadhaar customer care via email at help@uidai.gov.in.

Is there a specific customer care number for Delhi?

Yes, the Aadhaar customer care number for Delhi is +91-11-2348 1128.

How can I check the status of my Aadhaar update?

You can check the status of your Aadhaar update by calling the toll-free number 1947 or visiting the UIDAI website.

What should I do if I lose my Aadhaar card?

If you lose your Aadhaar card, you can download an electronic copy (e-Aadhaar) from the UIDAI website or contact customer care for assistance.

How can I update my mobile number in Aadhaar?

You can update your mobile number in Aadhaar by visiting an Aadhaar enrolment center or contacting customer care for guidance.

Can I get Aadhaar-related assistance in regional languages?

Yes, the Aadhaar customer care service assists in multiple regional languages.

How do I file a complaint online?

You can file a complaint online by visiting the UIDAI website and navigating to the ‘Grievance Redressal’ section.

What are the working hours of Aadhaar customer care?

The toll-free number 1947 is available 24×7 for Aadhaar-related queries and assistance.

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